At Porter Concrete Construction, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or communicate with us about our services. By using our website or providing your information, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you visit our website, request a quote, or schedule a project:

- Personal Information: Name, phone number, email address, property/job-site address, and payment information (deposit only)

- Device Information: IP address, browser type, device type, and general location

- Project Data: Preferred service date/time, project type/scope, and communication preferences

We do not collect sensitive personal data (e.g. Social Security numbers, credit scores, etc.).

2. How We Use Your Information

We use your information to:

- Process and confirm quote requests and appointments

- Send you reminders, project updates, or scheduling changes

- Provide customer support

- Improve our services and website functionality

- Comply with legal or regulatory obligations

3. SMS / Text Messaging

By providing your phone number, you consent to receive text messages from Porter Concrete Construction related to quote requests, appointment confirmations, project updates, and customer service. Message frequency varies. Message and data rates may apply.

- Opt-Out: You can opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent.

- Help: Reply HELP to any message for assistance, or contact us directly using the information below.

- No Third-Party Sharing: Text messaging opt-in data and mobile phone numbers are never shared or sold to third parties or affiliates for marketing or promotional purposes. Mobile information is used solely for the purposes described in this policy.

4. Payment Processing

All payments are processed securely using trusted third-party platforms such as Stripe and/or Square. Porter Concrete Construction does not store your full payment information.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:

- Payment processors to complete transactions

- Service providers who help operate our business (e.g. scheduling/CRM software)

- Authorities or legal entities when required by law

Mobile opt-in information and consent for SMS communications will not be shared with any third party for their own marketing purposes.

6. Cookies & Tracking

Our website may use cookies and tracking tools to improve functionality and user experience. You can disable cookies through your browser settings, though some site features may not function properly without them.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access or misuse. While no system is completely secure, we implement industry-standard safeguards to protect your data.

8. Your Rights

You have the right to:

- Access or update your personal information

- Request deletion of your information (subject to legal or operational limits)

- Opt out of marketing communications, including SMS, at any time

To request changes or removal of your information, contact us at the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services means you accept the revised policy.

10. Contact Us

For questions or concerns, please contact: Porter Concrete Construction 📞 (281) 414-0668 🌐 https://porterconcreteconstruction.com

By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.